Saturday, July 19, 2008

Four Reasons Most Startups Fail (And How Yours Can Succeed) - HBS Discussion Leaders

Summary:
Paul Graham (Y Combinator) says four principles determine which startups work and which fail: "Make something people want"; "Be willing to change your ideas" (cfr. Reddit); "Don't worry too much about the money" (probably only applies to web startups); and "Be benevolent." Being benevolent is particularly powerful: keeps morale and energy of employees high; people (customers) will rally around you with ideas, improvements, and word-of-mouth marketing; and it helps the founders to be more decisive: if you make every decision based on doing whatever is best for your users, it's that much easier to make decisions. (Published: 18/07/08)

Notes:

  • Paul Graham
    • Y Combinator
    • Silicon Valley & Cambridge, Mass.
    • Seed funding and hands-on advice to startups
    • Invests a little money (<$20,000) and takes a small equity stake (~6%)
    • Funds companies in batches
  • Four principles that determine which startups work and which fail:
    1. "Make something people want."
      • entrepreneurs often fall in love with what technology can do as opposed to what customers need
      • good question: "What are people forced to do now because what you plan to do doesn't exist yet?"
    2. "Be willing to let your ideas change."
      • a great idea isn't always the original idea
      • successful startups often make dramatic changes not just in strategies and tactics, but in the very essence of what they do
        • e.g. founders of Reddit originally wanted to help people order fast food on their cell phones
    3. "Don't worry too much about the money."
      • applies mostly to web startups
      • it's become cheap to buy equipment, reach customers, and generate buzz on the Web
      • power of investors and VCs is on the wane
        • "It's so much easier to get the money you need than to make something great."
        • "Unlike back in the mid-90s, you've got the MBAs working for the technologists, rather than the other way around."
    4. "Be benevolent"
      • in terms of how you do business
      • act in the long-term best interest of customers, as opposed to the short-term best interests of yourselves
      • most important rule for starting a company (the "Golden Rule")
        • cfr. Google: "Don't be evil."
      • benevolence is powerful for three reasons:
        1. keeps morale and energy high
          • in an age of constant disruption and realignment, employees want to be the "good guys" in their field
          • makes sense for companies to act that way
        2. people will rally around you with ideas, improvements, and word-of-mouth marketing
          • more than ever companies require the active participation of customers, suppliers and industry enthusiasts
        3. helps founders to be more decisive
          • if you make every decision based on doing whatever is best for your users, it's that much easier to make decisions